BetterPalletHomePrivacy notice
Updated October 28, 2026. This notice covers BetterPallet's public website, email sign-in and account-based pallet planning. Microsoft and LinkedIn sign-in, API keys, camera measurement and third-party analytics are disabled for this release.
Visiting the website
Our Microsoft Azure hosting service processes connection information, such as your IP address and the pages requested, to deliver and operate the website.
This privacy page has no sign-in form, tracking script or analytics controls. Reading it does not enable analytics.
Accounts and email sign-in
We use your email address to deliver verification codes through Microsoft 365, identify your account and manage its approval status. Approved administrators can review account email addresses and approval status. Session and security cookies support sign-in and protect account actions; session cookies are Secure and HTTP-only.
New customer accounts require approval before using planning tools. Operational records include sign-in, approval, security and product-action events used to maintain the service.
Planning information
BetterPallet processes carton dimensions, weights and order contents to calculate pallet plans. Saved catalogs, recorded pallets, freight settings, usage and change history are held in Microsoft Azure storage under your account. Browser storage also holds preferences and identifiers used to recover interrupted saves.
Existing LTL Digest customer data and API keys are not imported into BetterPallet. Authorized service operators may access information needed to operate, support and maintain the service.
Analytics and external services
Microsoft Clarity and other third-party analytics are disabled for this release, including when this browser previously saved analytics consent. Customer planning and account pages do not load a session recorder. We will update this notice before enabling optional analytics.
Microsoft describes its handling of data in the Microsoft privacy statement.
Questions and data requests
Contact hello@betterpallet.com with privacy questions or requests concerning access, correction, retention or deletion. Include only the information needed to explain your request; do not email passwords, verification codes, API keys or shipment files. Identity verification may be needed before account-specific information can be discussed.
You can request account deletion through account settings or contact us about saved information. Account closure revokes access; service operators handle any remaining storage cleanup. This notice does not promise a response time or a fixed retention period. Changes to the service's data handling will be reflected here.